Terms of Service

Please read these terms carefully before using Ardent Africa. By using our platform, you agree to be bound by these terms.

Last Updated: January 2024

1. Agreement to Terms

By accessing or using Ardent Africa ("the Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

These Terms constitute a legally binding agreement between you and Ardent Africa. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Platform after modifications constitutes acceptance of the modified Terms.

2. Eligibility

To use the Platform, you must:

  • Be at least 18 years old or have parental consent

  • Have the legal capacity to enter into binding agreements

  • Not be prohibited from using the Platform under applicable laws

  • Provide accurate and complete information when creating an account

3. Account Registration and Security

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your information to keep it accurate

  • Maintain the security of your account credentials

  • Accept responsibility for all activities under your account

  • Notify us immediately of any unauthorized access

You are responsible for maintaining the confidentiality of your account. We are not liable for any loss or damage arising from unauthorized use of your account.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:

Violate any applicable laws, regulations, or third-party rights

Create fraudulent, misleading, or deceptive campaigns

Harass, abuse, threaten, or harm others

Upload malicious code, viruses, or harmful software

Impersonate any person or entity or misrepresent your affiliation

Collect or harvest information about other users without consent

Interfere with or disrupt the Platform or servers

Use automated systems to access the Platform without permission

5. Campaigns and Content
5.1 Campaign Creation

Campaign creators ("Creators") are responsible for:

  • Ensuring campaign content is accurate, lawful, and does not infringe on third-party rights

  • Using funds raised for the stated purpose

  • Providing regular updates and impact reports

  • Complying with all applicable laws and regulations

5.2 Content Ownership

You retain ownership of content you create and post on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content on the Platform and in promotional materials.

5.3 Prohibited Campaigns

We prohibit campaigns that:

  • Promote illegal activities or hate speech

  • Violate intellectual property rights

  • Are fraudulent or misleading

  • Involve personal financial gain without clear social impact

6. Payments and Donations
6.1 Donations

All donations are final and non-refundable unless required by law or as specified in our Donor Guarantee. Donations are processed through secure third-party payment processors. We are not responsible for payment processing errors or issues.

6.2 Platform Fees

We may charge platform fees on donations. These fees are clearly disclosed before you complete a donation. Fees help us maintain and improve the Platform.

6.3 Tax Information

Donors are responsible for determining the tax implications of their donations. We may provide tax receipts where applicable, but we do not provide tax advice.

7. Intellectual Property

The Platform and its content, features, and functionality are owned by Ardent Africa and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Platform will be uninterrupted, secure, or error-free

  • Defects will be corrected

  • The Platform is free of viruses or harmful components

  • Campaigns will achieve their stated goals

We do not endorse, guarantee, or assume responsibility for any campaigns, content, or services offered by users.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARDENT AFRICA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ardent Africa and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Platform

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Content you post on the Platform

11. Termination

We may suspend or terminate your account and access to the Platform at any time, with or without cause or notice, for any reason, including violation of these Terms. Upon termination, your right to use the Platform will immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration or in the courts of Ghana.

13. Contact Us

If you have questions about these Terms, please contact us:

Email: legal@ardentafrica.com

General Inquiries: Contact Us