Terms of Service
Please read these terms carefully before using Ardent Africa. By using our platform, you agree to be bound by these terms.
Last Updated: January 2024
1. Agreement to Terms
By accessing or using Ardent Africa ("the Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.
These Terms constitute a legally binding agreement between you and Ardent Africa. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Platform after modifications constitutes acceptance of the modified Terms.
2. Eligibility
To use the Platform, you must:
Be at least 18 years old or have parental consent
Have the legal capacity to enter into binding agreements
Not be prohibited from using the Platform under applicable laws
Provide accurate and complete information when creating an account
3. Account Registration and Security
To access certain features, you must create an account. You agree to:
Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Maintain the security of your account credentials
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access
You are responsible for maintaining the confidentiality of your account. We are not liable for any loss or damage arising from unauthorized use of your account.
4. Acceptable Use
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violate any applicable laws, regulations, or third-party rights
Create fraudulent, misleading, or deceptive campaigns
Harass, abuse, threaten, or harm others
Upload malicious code, viruses, or harmful software
Impersonate any person or entity or misrepresent your affiliation
Collect or harvest information about other users without consent
Interfere with or disrupt the Platform or servers
Use automated systems to access the Platform without permission
5. Campaigns and Content
5.1 Campaign Creation
Campaign creators ("Creators") are responsible for:
Ensuring campaign content is accurate, lawful, and does not infringe on third-party rights
Using funds raised for the stated purpose
Providing regular updates and impact reports
Complying with all applicable laws and regulations
5.2 Content Ownership
You retain ownership of content you create and post on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content on the Platform and in promotional materials.
5.3 Prohibited Campaigns
We prohibit campaigns that:
Promote illegal activities or hate speech
Violate intellectual property rights
Are fraudulent or misleading
Involve personal financial gain without clear social impact
6. Payments and Donations
6.1 Donations
All donations are final and non-refundable unless required by law or as specified in our Donor Guarantee. Donations are processed through secure third-party payment processors. We are not responsible for payment processing errors or issues.
6.2 Platform Fees
We may charge platform fees on donations. These fees are clearly disclosed before you complete a donation. Fees help us maintain and improve the Platform.
6.3 Tax Information
Donors are responsible for determining the tax implications of their donations. We may provide tax receipts where applicable, but we do not provide tax advice.
7. Intellectual Property
The Platform and its content, features, and functionality are owned by Ardent Africa and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
8. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
The Platform will be uninterrupted, secure, or error-free
Defects will be corrected
The Platform is free of viruses or harmful components
Campaigns will achieve their stated goals
We do not endorse, guarantee, or assume responsibility for any campaigns, content, or services offered by users.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARDENT AFRICA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Ardent Africa and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the Platform
Your violation of these Terms
Your violation of any third-party rights
Content you post on the Platform
11. Termination
We may suspend or terminate your account and access to the Platform at any time, with or without cause or notice, for any reason, including violation of these Terms. Upon termination, your right to use the Platform will immediately cease.
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration or in the courts of Ghana.
13. Contact Us
If you have questions about these Terms, please contact us:
Email: legal@ardentafrica.com
General Inquiries: Contact Us