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About UsFeaturesBlogDonor Guarantee

Simple, Transparent Pricing

We believe in complete transparency. Here is exactly how our fees work -- no hidden charges, no surprises.

2%

Payment Processing Fee

Covers secure payment gateway processing (Paystack, Hubtel) and withdrawal payout costs to your bank account. This single fee handles both collection and disbursement.

+

5%

Platform Fee

Supports platform operations, security, fraud prevention, customer support, continuous development, and the tools that help your campaign succeed.

=

7%

Total Fee

That is it. A simple, flat 7% on all donations collected. No setup fees, no monthly charges, no hidden costs.

How It Works

Donor donates

Full amount (e.g. GHS 1,000)

Fees deducted

7% = GHS 70

Creator receives

GHS 930 (net)

Fee Examples

Donation AmountProcessing Fee (2%)Platform Fee (5%)Total Fees (7%)You Receive
GHS 50.00GHS 1.00GHS 2.50GHS 3.50GHS 46.50
GHS 100.00GHS 2.00GHS 5.00GHS 7.00GHS 93.00
GHS 500.00GHS 10.00GHS 25.00GHS 35.00GHS 465.00
GHS 1,000.00GHS 20.00GHS 50.00GHS 70.00GHS 930.00
GHS 5,000.00GHS 100.00GHS 250.00GHS 350.00GHS 4,650.00
GHS 10,000.00GHS 200.00GHS 500.00GHS 700.00GHS 9,300.00

Try It Yourself

Enter any donation amount to see exactly how fees are calculated.

GHS

Donation amount

GHS 1,000.00


Payment processing fee (2%)

- GHS 20.00

Platform fee (5%)

- GHS 50.00


Total fees (7%)

- GHS 70.00


You receive
GHS 930.00

What Your Fees Cover

Payment Processing

Secure payment gateway integration (Paystack, Hubtel)

PCI-compliant transaction handling

Withdrawal payout processing to bank accounts

Recurring donation management

Multi-currency support

Platform Security

Fraud detection and prevention

Campaign verification systems

Data encryption and protection

Identity verification for creators

Anti-money laundering compliance

Operations & Support

AI-powered customer support

Campaign review and moderation

Platform maintenance and uptime

Continuous feature development

Community tools and analytics

Frequently Asked Questions

Fees are automatically calculated and deducted from each donation as it is processed. The donor always pays the full amount they intended, and the fees are deducted from what the campaign creator receives.

No. The 7% total fee is the only charge. There are no setup fees, monthly fees, or hidden costs. What you see is what you get.

The 2% payment processing fee covers the costs of securely processing payments through our payment partners (Paystack, Hubtel), as well as the costs of processing withdrawal payouts to your bank account.

Yes. You can request a withdrawal at any time from your dashboard. The available balance shown is already net of fees, so the amount you see is exactly what you can withdraw. Withdrawals are processed after admin review.

No. Donors pay exactly the amount they choose to donate. Fees are deducted from the campaign side, not added to the donation amount.

Yes. The same 7% fee structure applies to all fundraising and hybrid campaigns. Petition-only campaigns have no fees since they do not collect donations.

Fee rates are configured by the platform administrators and may be adjusted. Any changes will be communicated in advance. The fee rate at the time of each donation is locked in for that transaction.

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